Shipping Policy

At Creolab Store, we aim to deliver your orders quickly and safely.

Shipping Charges

• All prepaid orders qualify for Free Shipping across India.

• Cash on Delivery (COD) orders incur a ₹100 handling and processing fee.

We encourage customers to choose prepaid payment methods (UPI, Debit/Credit Card, Net Banking, etc.) to enjoy free shipping benefits.

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Order Processing Time

• Orders are processed within 1–3 business days after confirmation.

• Once shipped, you will receive tracking details via email or SMS.

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Delivery Time

• Standard delivery typically takes 3–7 business days depending on your location.

• Delivery timelines may vary during peak seasons, holidays, or due to unforeseen logistics delays.

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Order Tracking

Once your order is shipped, a tracking link will be shared with you so you can monitor the delivery status in real time.

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Cash on Delivery (COD)

Cash on Delivery is available for eligible orders within India.

• A ₹100 fee applies to all COD orders.

• The COD fee is non-refundable in case of return or cancellation after shipment.

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Delays & Issues

While we strive to ensure timely delivery, delays may occasionally occur due to courier or operational factors beyond our control. In such cases, we will do our best to assist you.